Welcome to Bradley Stoke Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register , you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

PATIENT NOTICE

IMPORTANT PATIENT NOTICE RE UPGRADING OUR MEDICAL COMPUTER SYSTEM.

We need to upgrade our medical computer system and are currently receiving training on the new package.

We are striving to keep the Surgery open on the Go Live date, 6^th August, but we will be operating a reduced number of clinics.  There will be technicians on site and trainers to support us and this will continue on Thursday 7^th and Friday 8^th August.

TUESDAY 5^th AUGUST

On Tuesday 5^th August all clinics will finish at 4.00pm but we will be open for emergencies until 6.30pm. We will be unable to issue any prescriptions after 4.30pm on this dayso please help us through this difficult time and manage your prescriptions so there is no need to request any medication.

WEDNESDAY 6^th AUGUST

This is the ‘Go Live’ date and all staff will be using the new computer package.  The Surgery will open at 8.10am and close at 6.30pm. There will be a limited number of appointments available so please only request an appointment if it’s urgent for that day. Nurse’s appointments are also limited.

THURSDAY 7^th AUGUST and FRIDAY 8^th AUGUST

The two days after the ‘Go Live’ can be testing, so we have been advised to reduce the number of appointments. Please be mindful of this.

We thank you for your support and co-operation.

NHS England - How information about you helps us to provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.  This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.  You have a choice.  If you are happy for your information to be used in this way you do not have to do anything.  If you have any concerns or whish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.  More information can be found here  http://www.nhs.uk/caredata.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription . (Please note due to patient confidentiality if you have lost or forgotton your password (even the prescription password) you will need to come to the surgery to reset your registration details for the online services.) Whatever your thoughts, be sure to let us know via our feedback function . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Would you like to have a say about the services at Bradley Stoke Surgery, if so the Patient Involvement Group would like to hear from you. Please click on the Get Involved under Further Information .