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Welcome to Bradley Stoke Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register , you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. 

Exceptional Demand for Appointments Currently

We are experiencing an exceptional demand for appointments currently.  If your health problem is not urgent, please consider contacting your local pharmacy or NHS 111 who are able to advise on over the counter medicines that may help you manage your symptoms of uncomplicated illnesses.

If you do need to speak to a Doctor about an urgent problem today, the receptionist will take your details and ask a GP to call you back to allocate appointments based on clinical need.

Plan ahead for the bank holiday

Make sure you have enough repeat medication to last the weekend. 

Non-NHS Requests

Please be aware that it could take up to 14 days for any non-NHS work to be carried out and patients need to pay in advance for this.  For more information please click on Clinics & Services - Non-NHS Services.

Important information regarding Paracetamol:

During the colder months viruses like colds and flu can cause many unpleasant symptoms. Paracetamol is a safe and effective painkiller when used correctly and is widely available in many over the counter cold and flu remedies to treat aches, pains and fevers.  Always ensure you read the packaging and leaflet to avoid accidental overdose of Paracetamol. Paracetamol overdose can damage your liver and can even be fatal. If you think you may have taken too much Paracetamol, phone NHS 111 for advice.

 

Med 3 certificates - Fitness-for-Work Certificates

Patient can request Med 3 Certificates in writing by sending an email to prescriptionsbradleystoke@nhs.uk. Please allow 48 hours before collection.  Please see Appointments for more information regarding this

 

Named Accountable GP for all Patients

All patients have a named GP who is responsible for patients' overall care at the practice.  If you wish to know who this is, please contact the practice.  The named accountable GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered for their patients where required (based on the clinical judgment of the named accountable GP).  Although patients have a named accountable GP, they can see any GP in the practice.

Patient Notice regarding changes to the Appointment System

We have recently trialled a new process to make urgent care demands and due to the success of the trial the appointment system will now change permanently from Tuesday 29 December 2015.

Patient with urgent conditions should call as soon as possible after 8.00 am.  PLEASE DO NOT QUEUE OUTSIDE as you will not be offered a face to face appointment. 

 Patients requesting a same day urgent appointment will have their details taken by the Reception Team which will be added to the On-Call GP's list.

The On-Call GP will  call the patient back as soon as possible and decide on the most appropriate course of action and if necessary will arrange a follow up appointment with an appropriate clinician.

The aim of this appointment system is to speed up patient access and ensure that Practice capacity is allocated to the most medically complex needs. 

Because we will be allocating the majority of our capacity to advance appointments; same day appointments will be for medicallly urgent consultations only. 

No face-to-face appointments will be offered after 18:00 for same day urgent requests, only advice via telephone will be offered from the On Call GP. 

Patient Participation Report

Our latest report is available to download and there is also a hard copy at reception. This is for the year 2014/15. Please click on the link to view the document.

Bradley Stoke Surgery PRG Report 2015.docx

Cervical Screening

Don't lose the chance to reduce your risk of cervical cancer. You can reduce the risk of cervical cancer by attending cervical screening.  Despite this, over 20% of women invited for screening don't attend.  Be proactive about your health and go for screening when invited.  Smear test overdue?  Book yours today

Are you a Carer?

A Carer’s Outreach Support Worker attends the surgery once a month who can help you with any non clinical issues ranging from emotional support to assistance with filling out forms and financial advice.

Please enquire at reception for further information and to make an appointment.

 NHS England - How information about you helps us to provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.  This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.  You have a choice.  If you are happy for your information to be used in this way you do not have to do anything.  If you have any concerns or whish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.  More information can be found here  http://www.nhs.uk/caredata.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Virtual Patient Involvement Group

Would you like to have a say about the services at Bradley Stoke Surgery, if so the Patient Involvement Group would like to hear from you. Please click on the Get Involved under Further Information .

Well Aware - Access local services, groups, activities and information about health and wellbeing.

www.wellaware.org.uk

“Self-care week resourses”

Please see the below link for more information: http://www.selfcareforum.org/events/self-care-week-resources/

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription . (Please note due to patient confidentiality if you have lost or forgotton your password (even the prescription password) you will need to come to the surgery to reset your registration details for the online services.) Whatever your thoughts, be sure to let us know via our feedback function . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

VIEW YOUR MEDICAL RECORDS ON-LINE (Detailed Coded Record Access)

Patient Access enables you to use the internet to book appointments with your GP and view your summary medical record online.  You can now apply for access to your detailed coded medical record online which includes the information from your summary medical record as well as additional coded information.  These requests are considered on a case by case basis by your GP.  Where agreed, this process may take up to 4 weeks to complete.

If you are interested, please ask at Reception for a leaflet (Access GP Records Online - Patient Information Leaflet) and the Application Form.  You will need to bring the completed form to reception along with current photo ID and proof of address such as a recent bank statement or utility bill.  Please note if you already have access to the online appointment booking services, but wish to now have access to your detailed coded record, you will have to apply for this enhanced level of access with the application form and ID requirements mentioned above.

Average Pay for GPs

All GP practices are required to declare the mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Bradley Stoke Surgery in the last financial year was £73,276 before tax and National Insurance.  This is for 4 full time GP's, 6 part time GP's and 0 locum GP who worked in the practice for more than six months.

(Site updated 26/04/2016)
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