Welcome to Bradley Stoke Surgery
Please do not call the surgery to ask when your Covid vaccination may be as this is preventing patients with urgent condition getting through.
We will be contacting you in accordance with Government guidelines.
PATIENT NOTICE – PLEASE READ
THIS SURGERY IS OPEN
Please only enter the building if you need to:
- Collect/drop off a sample
- Register at the surgery
- Request a Repeat Prescription
- Enquire about anything else.
If you have an appointment, please wait in your car until called into the practice by the clinician
PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE ANY SYMPTOMS OF CORONAVIRUS
With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Notice to all Patients - Revised Access System
Due to the Covid-19 Pandemic the Practice has had to develop its appointment system to ensure that patients’ medical needs can be addressed appropriately by utilising in the main telephone or video consultations. The Revised Access system is based on patients telephoning the Practice and giving information about their medical issue to the Patient Co-ordinator. The Patient Co-ordinator will ‘signpost’ patients to an appropriate clinician, either a GP or Urgent Care Clinician, by putting their details on the clinician’s appointment list. The clinician will then telephone the patient to discuss their medical issue on the same-day that the patient called the Practice. If the clinician needs to see the patient face-to-face then an appointment will be made for the patient to come to the Practice. On arrival, patients are asked to wait outside or in their cars until called into the practice. The clinician will meet patients at the main or front door of the Practice and escort them into their consultation room. At the end of the consultation clinicians will escort patients to the front door.
Nurse appointments, particularly for those patients with chronic conditions, can be undertaken by telephone; appointments for these can be made by calling the Practice and booking an appointment. General Nurse appointments face-to-face can be made in advance so please book as soon as possible. For those with a face-to-face appointment and on arrival at the Practice, patients are asked to wait outside or in their cars until called into the practice by the clinician. The clinician will meet patients at the main or front door of the Practice and escort them into their consultation room. At the end of the consultation clinicians will escort patients to the front door.
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering.
NHS 'Open for Business' Campaign
If you need help the NHS is still here for you. Click here for more information
We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Please ask a member of the practice team to find out more.
Named Accountable GP for all Patients
All patients have a named GP who is responsible for patients' overall care at the practice. If you wish to know who this is, please contact the practice. The named accountable GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered for their patients where required (based on the clinical judgment of the named accountable GP). Although patients have a named accountable GP, they can see any GP in the practice.
Please click on repeat prescription to order a repeat prescription online. (Please note due to patient confidentiality if you have lost or forgotten your password (even the prescription password) you will need to come to the surgery to reset your registration details for the online services.)
Shingles Aware Website
Click here to access the Shingles Aware website, which is designed to provide members of the public with educational information about shingles and the national immunisation programme.
This link will direct you to an MSD promotional website.
Pneumo Aware Website
Click here to access the Pneumo Aware website, which provides information about pneumococcal disease and the national immunisation programme to members of the public with diabetes. This link will direct you to an MSD promotional website.
Our mission statement is to provide high quality care to all our patients.
Individual's Right Policy & Individual Rights under Data Protection and Access to Health Records Act
Ind Rights under the Data Prot and Access to Hlth Rec Act Individual Rights Policy
(Site updated 17/05/2021)