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Welcome to Bradley Stoke Surgery  

We now have a new email address for prescription requests.  Please only use bradleystoke.prescriptions@nhs.net going forward.

The Surgery is still open despite the current national lockdown that began on Thursday 5 November 2020. 

If you have an appointment please wait in your car until called into the practice by the clinician.  

Please ring the bell if you need to: collect / drop-off a sample, collect your prescription, register at the surgery, wait for your appointment if on foot or to enquire about anything else. 

With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.  As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

 Notice to all Patients -  Revised Access System

Due to the Covid-19 Pandemic the Practice has had to develop its appointment system to ensure that patients’ medical needs can be addressed appropriately by utilising in the main telephone or video consultations. The Revised Access system is based on patients telephoning the Practice and giving information about their medical issue to the Patient Co-ordinator. The Patient Co-ordinator will ‘signpost’ patients to an appropriate clinician, either a GP or Urgent Care Clinician, by putting their details on the clinician’s appointment list. The clinician will then telephone the patient to discuss their medical issue on the same-day that the patient called the Practice. If the clinician needs to see the patient face-to-face then an appointment will be made for the patient to come to the Practice. On arrival, patients are asked to wait outside or in their cars until called into the practice. The clinician will meet patients at the main or front door of the Practice and escort them into their consultation room. At the end of the consultation clinicians will escort patients to the front door.

 

Nurse appointments, particularly for those patients with chronic conditions, can be undertaken by telephone; appointments for these can be made by calling the Practice and booking an appointment. General Nurse appointments face-to-face can be made in advance so please book as soon as possible.  For those with a face-to-face appointment and on arrival at the Practice, patients are asked to wait outside or in their cars until called into the practice by the clinician. The clinician will meet patients at the main or front door of the Practice and escort them into their consultation room. At the end of the consultation clinicians will escort patients to the front door.

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. 

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NHS 'Open for Business' Campaign

If you need help the NHS is still here for you.  Click here  for more information

 

Improved Access

We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Please ask a member of the practice team to find out more.

 

Named Accountable GP for all Patients

All patients have a named GP who is responsible for patients' overall care at the practice.  If you wish to know who this is, please contact the practice.  The named accountable GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered for their patients where required (based on the clinical judgment of the named accountable GP).  Although patients have a named accountable GP, they can see any GP in the practice.

 

Repeat prescriptions

Please click on repeat prescription  to order a repeat prescription online. (Please note due to patient confidentiality if you have lost or forgotten your password (even the prescription password) you will need to come to the surgery to reset your registration details for the online services.)

 

Shingles Aware Website

Click here to access the Shingles Aware website, which is designed to provide members of the public with educational information about shingles and the national immunisation programme.

This link will direct you to an MSD promotional website.

 

Pneumo Aware Website

Click here to access the Pneumo Aware website, which provides information about pneumococcal disease and the national immunisation programme to members of the public with diabetes.  This link will direct you to an MSD promotional website.

 

Mission Statement

Our mission statement is to provide high quality care to all our patients.

 

 

 

 

(Site updated 26/11/2020)
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