Welcome to Bradley Stoke Surgery
With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Notice to all Patients - Access System Revision (Wed 9 March 2022)
Due to national guidance relaxing Covid-19 measures the Practice has reviewed and revised its Access (appointment) system and in particular how patients gain entry to the building. The Access system continues to be based on patients telephoning the Practice and giving information about their medical issue to the Patient Co-ordinator. The Patient Co-ordinator will ‘signpost’ patients to an appropriate clinician, either a GP or Urgent Care Clinician, by putting their
details on the clinician’s appointment list. The clinician will then telephone the patient to discuss their medical issue on the same-day that the patient called the Practice. If the clinician needs to see the patient face-to-face then an appointment will be made for the patient to come to the Practice. We will open more Nurse appointments for face-to-face consultations particularly for chronic conditions. As previously General Nurse appointments, which are
face-to-face, can be made in advance so please book as soon as possible.
Patients from Wed 9 March onwards can use the Waiting Room to wait for their appointment or if they wish they can still wait in their cars. There is no need to check-in at the front desk (as it will cause a large queue) as the clinician
will call patients for their appointments and meet them in the Waiting Room; they will escort patients back to the Waiting Room on completion of the appointment.
Please note that it is mandatory for all patients to wear a face covering to enter the Practice for all appointments, queries or registration
NHS 'Open for Business' Campaign
If you need help the NHS is still here for you. Click here for more information
We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Please ask a member of the practice team to find out more.
Named Accountable GP for all Patients
All patients have a named GP who is responsible for patients' overall care at the practice. If you wish to know who this is, please contact the practice. The named accountable GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered for their patients where required (based on the clinical judgment of the named accountable GP). Although patients have a named accountable GP, they can see any GP in the practice.
Please click on repeat prescription to order a repeat prescription online. (Please note due to patient confidentiality if you have lost or forgotten your password (even the prescription password) you will need to come to the surgery to reset your registration details for the online services.) Please note the admin and prescription email accounts should not be used for urgent care requests. Please use either the telephone system or alternatively the e-consult facility above for urgent care requests.
Shingles Aware Website
Click here to access the Shingles Aware website, which is designed to provide members of the public with educational information about shingles and the national immunisation programme.
This link will direct you to an MSD promotional website.
Pneumo Aware Website
Click here to access the Pneumo Aware website, which provides information about pneumococcal disease and the national immunisation programme to members of the public with diabetes. This link will direct you to an MSD promotional website.
Our mission statement is to provide high quality care to all our patients.
Individual's Right Policy & Individual Rights under Data Protection and Access to Health Records Act
Ind Rights under the Data Prot and Access to Hlth Rec Act Individual Rights Policy
(Site updated 23/06/2022)