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New Access System


“With effect from 28th March 2023, you can inform us of a new or ongoing health problem, request a repeat prescription, request a sick note and many other services via our Klinik system.  Simply visit our website and click on the “start here” banner.

We expect this to take you around 5-10 minutes, and you can do this from anywhere on your phone or any other electronic device.  You do not need a log in.

If you cannot go online, please telephone 01454 616262 and you will be directed to our Patient Co-ordinator team who will submit the Klinik request on your behalf.  Please note, the team cannot book appointments directly, and your enquiry will go via Klinik for assessment.  You will then be advised of the most appropriate treatment plan.”

With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.  As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisation.

NHS 'Open for Business' Campaign

If you need help the NHS is still here for you.  Click here  for more information


Named Accountable GP for all Patients

All patients have a named GP who is responsible for patients' overall care at the practice.  If you wish to know who this is, please contact the practice.  The named accountable GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered for their patients where required (based on the clinical judgment of the named accountable GP).  Although patients have a named accountable GP, they can see any GP in the practice.


Repeat prescriptions

Please click on repeat prescription  to order a repeat prescription online. (Please note due to patient confidentiality if you have lost or forgotten your password (even the prescription password) you will need to come to the surgery to reset your registration details for the online services.)  Please note the admin and prescription email accounts should not be used for urgent care requests.  Please use either the telephone system or alternatively the e-consult facility above for urgent care requests.


Shingles Aware Website

Click here to access the Shingles Aware website, which is designed to provide members of the public with educational information about shingles and the national immunisation programme.

This link will direct you to an MSD promotional website.


Pneumo Aware Website

Click here to access the Pneumo Aware website, which provides information about pneumococcal disease and the national immunisation programme to members of the public with diabetes.  This link will direct you to an MSD promotional website.


Mission Statement

Our mission statement is to provide high quality care to all our patients.

Individual's Right Policy & Individual Rights under Data Protection and Access to Health Records Act

    Ind Rights under the Data Prot and Access to Hlth Rec Act      Individual Rights Policy


(Site updated 05/06/2023)
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