With effect from 28th March 2023, you can inform us of a new or ongoing health problem, request a repeat prescription or a sick note and many other services via our Klinik system. Simply visit our website and click on the “start here” banner.
We expect this to take you around 5-10 minutes, and you can do this from anywhere on your phone or any other electronic device. You do not need a log in.
If you cannot go online, please telephone 01454 616262 and you will be directed to our Patient Co-ordinator team who will submit the Klinik request on your behalf. Please note, the team cannot book appointments directly, and your enquiry will go via Klinik for assessment.
You will then be contacted either by phone or text message to either deal directly with your request or to advise when it will be dealt with. We aim to contact you as soon as possible, but certainly within the day an acute request has been submitted. More routine issues can take longer, including where appropriate pre-bookable appointments; we will contact you to inform you if your request will be dealt with the next day or beyond.
Autumn 2023 Mass Vaccinations (Covid & Flu)
The Autumn Mass Vaccinations Campaign for both Covid and Flu will begin w/c 18 September (exact dates TBD). We plan to commence vaccinating patients and staff in our Care Homes and our Housebound patients.
Patients who are classified as 'At-Risk' or 'Immunosuppressed' will be invited to clinics at the Surgery on Saturday 23 September and Saturday 30 September. Patients who are over 65-years of age will be invited to clinics at the Surgery on Saturday 7 October and Saturday 14 October.
NHS 'Open for Business' Campaign
If you need help the NHS is still here for you. Click here for more information
Named Accountable GP for all Patients
All patients have a named GP who is responsible for patients' overall care at the practice. If you wish to know who this is, please contact the practice. The named accountable GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered for their patients where required (based on the clinical judgment of the named accountable GP). Although patients have a named accountable GP, they can see any GP in the practice.
Please click on repeat prescription to order a repeat prescription online. (Please note due to patient confidentiality if you have lost or forgotten your password (even the prescription password) you will need to come to the surgery to reset your registration details for the online services.) Please note the admin and prescription email accounts should not be used for urgent care requests. Please use either the telephone system or alternatively the e-consult facility above for urgent care requests.
Shingles Aware Website
Click here to check your eligibility for shingles vaccine, which is designed to provide members of the public with educational information about shingles and the national immunisation programme.
Pneumo Aware Website
Click here to access the Pneumo Aware website, which provides information about pneumococcal disease and the national immunisation programme to members of the public with diabetes. This link will direct you to an MSD promotional website.
Our mission statement is to provide high quality care to all our patients.
Please click here to view the practice booklet
(Site updated 15/02/2024)