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We are getting lots of questions about eligibility for Covid vaccination following recent government announcements.  Those patients added to the shielding list will be notified by the NHS nationally and will be offered the vaccine as the first priority when the next delivery is received. Those people in the ‘at risk’ groups, age 16-64 years old (Cohort 6), will be invited next, and we will be calling people in age bands, starting with the eldest first.   This is a large cohort so please be patient.


We remain on course to meet all the government’s targets for vaccination.  The rules we work to on this are set nationally, and there is very little discretion for practices to change what we are told to do, so please try not to shoot the messenger if what we offer does not fit with what you want or expect.

Vaccine Fraud *** Please click here to read

New email address to request prescriptions

We now have a new email address for prescription requests.    Please only use going forward.

Appointments at the surgery

If you have an appointment please wait in your car until called into the practice by the clinician. 

Please ring the bell if you need to:  collect/drop off a sample, collect your prescription, register at the surgery, wait for your appointment if on foot, enquire about anything else.


We are upgrading to the next phase of Electronic Prescription Service which will mean that almost all our prescriptions will be processed electronically from September 2020.  Electronic prescriptions help save the NHS money.  You will receive your prescriptions in the same way as you do now.  Read more about EPS on  EPS on the NHS website. 

Corona Virus Outbreak

If you experience a new continuous cough or high temperature of 37.8 degrees or higher, please stay at home and SELF ISOLATE without any testing for COVID-19 regardless of travel history or contact with confirmed cases.  If you feel you cannot manage at home, please use the NHS 111 website (people should only call NHS 111 if they cannot get online).  The NHS has put in place these measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.  Anyone who meets the above criteria is advised not to go to a GP surgery, community pharmacy or hospital but should stay indoors and avoid close contact with other people. More Information:    

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and is encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell.

Clinical Guidance for extremely vulnerable on the future of the shielding program       Please click here for more information

    NHS 'Open for Business' Campaign

    If you need help the NHS is still here for you.  Click here  for more information

    Active Ageing Support

    Carers  Carers Rights Day 2020    Carers Charter NBT    Carers Charter UHBW

     Care Quality Commission Report

    We were inspected by CQC in December 2019 and received an overall rating of good.  If you wish to view the report click on CQC Inspection Report

    Cervical Screening – Delays in results

    There are currently delays in people receiving the results from their cervical screening. Letters are usually issued within 14 days of the original sample-taking appointment; however, people across England are experiencing longer waits due to ongoing changes within the programme. The delay in receiving results is unlikely to cause or increase the risk of clinical harm. 

    Confidential Patient Information used for research and planning

    Patients can find out more and set their opt-out choice at

    Diabetes Audit

    We are taking part in an important national project about diabetes care and treatment with the NDA.  The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.  Taking part in the NDA shows that we are committed to improving care for people with Diabetes.  If you do not want your information to be used, please inform the receptionist, your GP or nurse.  This will not affect your care.

    District Nurses

    The number for contacting the District Nurse is now via the Sirona Single Point of Access (SPA)  0300 125 6789 Option 1.  This is the same number 24/7

    First Contact Scheme

    First Contact helps people who are over 60 years old access a range of information to live independently at home and be more mobile.  For more information, click here.


    To view our GDPR Patient Privacy Notes, please click here

    Latent TB - could you have latent Tuberculosis (TB)?

    Please click on link for more information:    Prevention is better than cure.

     Mental Health

    Did you know we have a Mental Health Practitioner here at the surgery?  If you are suffering from conditions such as stress, anxiety, panic attacks, depression or any other mental health condition, or you are unsure whether you have a mental health condition and would like to discuss this, please feel free to make an appointment with Kathryn Williams (Mental Health Practitioner).

    Mind you

    Mind you is South Gloucestershire's mental health and emotional wellbeing hub for young people and is there to help you look after your mental health.  Visit to find more out about mental health problems and where you can go in South Gloucestershire if you are struggling.  

    National Data Opt-Out Service Changes

    If patients want to opt-out of their information being used for research and planning they need to use the online service:   or patients can call the NHS Digital Contact Centre on: 0300 303 5678 

    NHS App

    It's Free and it lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services.

    Parents and Carers of the Young

    Dr Perks' Poorly Poppets - Click  here  or    Paediatric Handi App - Click here 

    These free apps for smartphone and tablets offers expert support to medical professionals as well as parents/carers in looking after children with most common childhood illnesses.

    Patient Annual Survey 2019

    An Annual Patient Survey had been conducted over the period of 6th June to 14th June 2019 with 352 questionnaires being completed, over 2% of the patient list size.  Members of the Patient Participation Group had helped to assist with the survey which was one of the major tasks for the PPG.  Patients were given a questionnaire to complete to collect data.  The survey was advertised through posters in the Practice's waiting room and through leaflets in consulting rooms, the pharmacy and members of the PPG approached patients in the waiting room.   The practice would like to thank the patients who took part in the survey.  If you wish to view the report click here

    “Self-care week resources”

    Please see the below link for more information:

    Shingles Vaccination     Please click here to see if you are eligible:

    Young Carers

    Vitamin D    Vitamin D Patient Information

    Useful link and information for green/blue activities in South Gloucestershire: Green Prescribing


    Health News from the BBC and the NHS

    BBC Health
    NHS Choices Behind the Headlines
    Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website