Please allow two working days, excluding weekends and Bank Holidays, for prescriptions to be processed. Any problems, please telephone the surgery. Please note the prescription email account should not be used for urgent care requests. Please use either the telephone system or alternatively the e-consult facility on the home screen for urgent care requests.
There are a number of different ways you can request a prescription:
Requests are not accepted over the telephone – this is for your safety so please respect this policy.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. There are certain types of medicine which cannot be given without consultation with either a nurse or a doctor.